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#1 Listen (and Coach) With Intent Listening skills are probably the most important, and I don’t just mean listening to how your client’s day was. You have to listen with intent, listen to both what they say and how they say it, listen to how they respond to their training and the feedback that they give […]

#1 Listen (and Coach) With Intent Listening skills are probably the most important, and I don’t just mean listening to how your client’s day was. You have to listen with intent, listen to both what they say and how they say it, listen to how they respond to their training and the feedback that they give